Payment and Shipping


From which countries is allowed to buy?

You can currently make your purchase from: Portugal, France, Italy, Germany, United Kingdom, Ireland, Austria, Belgium, Holland, Luxembourg, Switzerland, Sweden, Norway, Denmark, Monaco, Venezuela, Brazil, Argentina, Mexico, Peru, Chile or United States.

If you want to place an order outside these countries, please contact us at to budget the shipping costs.

Where can I receive the order?

You will receive the order at the address you indicate. Remember that the address of the reception of the order may be different from the customer's address.

Orders can not be picked up at the physical store.

How much are the shipping costs?

Depending on the type of product, the price will vary for the rest of the territories, therefore, we recommend looking for this information in the "shipping" tab of the desired products.

We remind you that depending on the country where the order is placed there is a probability of having to pay tariffs.

How long will it take for the order to arrive?

The shipment begins to process from the moment the payment has been received, so it may vary according to the payment method chosen. From then on, we will send you an email indicating that the shipment has been made and we estimate a delivery time. For deliveries from Europe, they will arrive between 4 days and 5 days approx., and for the rest of the world between 1 and 2 weeks approx.

Can I track the status of my order?

Yes. On the section "my account" you can access the list of orders you have made and you can track the status clicking on the detail of each order.

Can I cancel my order?

Yes. For this, please contact us at as soon as possible and before the order is sent. Once the package has been sent, we will no longer be able to reimburse you for shipping costs and you will have to proceed with the return process.

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